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Terms & Conditions

GRANGE FARM PARK

Booking Terms and Conditions

Bookings for Twenty in Sutton on Sea, and The Coach House – Thimbleby – please liaise directly with Rebecca – cottage.holidays@btconnect.com. 07900 343496.

Grange Farmhouse Cottages and Caravans

Information 

Booking Conditions

Here are our booking conditions. Please read these carefully as they set out the terms of the contract that you will enter into when you make a booking with us. Please contact us if you have any questions.

Owners
Yew Tree Cottage, The Granary, Caravans 1 – 6 and B&B Ann Graves

Ash, Oak, Chestnut, Walnut, Lakeview 1 & 2, Park Lodge Graves Properties

Arrival and Departure

Weekly bookings run from Friday to Friday or from Monday to Monday. Short break stays run from Friday to Monday or Monday to Friday.

On the day of your arrival, your bedroom, cottage or caravan will be available from 3.00 pm. Please let us know if you will be arriving late so that we can arrange entry. On the day of departure, you must vacate your accommodation by 10.00 am.

Payment
All bookings are subject to written confirmation. A deposit is payable at the time of booking of £100 for caravans and cottages and 1 night equivalent for B&B. Once the deposit has been paid and the booking has been confirmed in writing by us, a binding contract will exist between us. Deposits are non-refundable unless we are unable to accept the booking.

The full balance is due on arrival

Yew Tree Cottage, The Granary, Caravans 1-6 and B&B

Our prices are inclusive and quoted in Pounds GB. Payment by cheque payable to Ann Graves

Ash, Oak, Chestnut, Walnut, Lakeview 1 and Lakeview 2, Park Lodge

Payment may be made by debit card over the phone or by cheque payable to Graves Properties and prices are inclusive of VAT at the prevailing rate.

Occupancy
Only the persons listed in the booking request, or notified to us and accepted by us afterwards, may stay in the property. The maximum occupancy of the property, as shown in our website, must not be exceeded. Bookings will not be accepted from groups of single persons under the age of 25 years without our prior agreement.

Cots and High Chairs

We do not have any travel cots but can provide a high chair on request.

Pets
Dogs are charged at £30 per break.  We politely request that you do not leave dogs unattended in the accommodation at any time.  Should you go out you must take your dog with you.  No dogs are allowed on furniture or in bedrooms.

Smoking
Smoking is not permitted within any of our properties.

Cancellation
Once you have booked your stay with us and we have accepted your booking, our agreement is a legal contract and any deposit you may have paid is non-refundable. If you need to cancel, please contact us immediately and confirm it in writing.